Important Information

Zostavax (Shingles) Vaccination Program, update 23/09/2017

  • As of the 1st of November, 2016, people between the ages of 70 – 79 will be eligible for a Government funded Zostavax immunisation. Zostavax immunises people against Shingles.
  • Please feel free to phone us on 9742 7988 for more information or to  make a booking.  Alternately, you can book online for your vaccination.
  • For more information about Shingles and and the free Zostavax immunisation, click here

Medicare Refund Payment

From 1 July 2016, Medicare benefit cheques are stopping.
We advise that our patients will need to register their bank account details with Medicare in order to receive their refund payments from Medicare. Patients can register their bank account details:
· online—by using their Medicare online account via myGov, or the Express Plus Medicare mobile app
· by completing a Bank account details Collection form available at humanservices.gov.au and using the drop box at a service centre or mailing to Medicare, or
· by calling 132 011

Whooping Cough Vaccination For New Parents

As of the first of June 2015, the Victorian Government Whooping Cough Vaccination Program for New Parents will begin.  These vaccines will be made available to all women over 28 weeks gestation for each pregnancy, partners of women over 28 weeks gestation who have not had a whooping cough vaccination in the last ten years and parents of babies born after the 1st June 2015.  These vaccines are free only for parents.  If you are becoming a Grandparent, Aunt, Uncle, Cousin or are a friend of the family, you are still able to receive this vaccination at our clinic, but at a cost to yourself.

 

On 29th Nov. 2017, Dr. Zeng and Ms Lynette Gao, liaison from Cabrini Private Hospital, held a lecture for Chinese community on the second level of Medical Centre 291.

Ms Lynette Gao mainly discussed how the medical system differs in Australia from China. In China, no matter what the illness is, patients ask around for connects to get access to best hospitals and line up there early in the morning, even late from the night before, for one appointment.  There’s a ranking for all specialists, according to their working experience, papers they’ve published, and contribution they’ve made to hospitals. Patients need to choose which hospital to go to and which specialist to consult. With more and more Chinese migrants coming to Australia, a series of lectures on Australian GP system is more than necessary. New migrants are bewildered about the free hospital visits, accommodation, care, even meals are included. However, they don’t get to know that there’s a long waiting list for non-urgent disease. They also need to be informed about the private insurance to avoid the waiting, to get to choose the doctor, and to enjoy other extra services. Ms Lynette Gao also focused on how GP systems work in Australia. GPs take care of the whole family, for near all parts of body, and also provide legal documents for work cover or TAC.

Dr. Zeng’s topics were categorized according to people group. She first discussed on children’s immunization schedule in Australia. Some vaccinations are important in Australia yet are missing in China’s system. And she went on discussing cervical screening test and breast cancer screening test for women. As in China, because of various pollution, people diagnosed with cancer are increasing, and new migrants are concerned with cancer screening tests. Dr. Zeng briefly talked about different tests to perform.

The lecture ended with questions and answers. People presented the lecture asked about questions that interested or puzzled them. The lecture is crucial for Chinese community as most senior citizens speak Mandarin or Cantonese at home and the public information available for them is quite limited. Because of language barrier, they are not as independent as before. They feel vulnerable since they have to get help from their children when they don’t feel well while their children are quite busy both at work and at home. They feel relieved when they meet GPs who can speak their own language and they are eager to know more about Australian medical system.

After the lecture successfully held, Saltwater Chinese residents invited Dr. Zeng over for another lecture in the following month. Dr. Zeng briefly went over the topics discussed in former lecture and measured their blood pressure after the seminar. Residents asked many questions relating to emergency triage system, specialist referring, X-ray pathology forms, routine pathology tests, and etc. They thanked Dr. Zeng for her time and devotion for the community. They felt belonging and being valued when their beloved GP took time and effort to do something she didn’t have to. Dr. Zeng would love to hold more lectures when time and conditions permitted.

We would like to say a big thank you to all of our patients for our recent survey results. Your feedback has helped us in our commitment to improve our service and offer you the best care. Here are the collated results.

PATIENT SURVEY RESULT